Move beyond the outdated annual review. Modern Performance Management is a continuous, collaborative process that drives employee growth, aligns individual goals with business strategy, and fuels organizational success. This course equips managers and HR professionals with the skills to create a high-performance culture where feedback is frequent, development is ongoing, and everyone is empowered to do their best work.

Course Overview:
This practical, hands-on training program dismantles traditional, punitive models of performance management and replaces them with a future-focused framework for growth and development. Participants will learn to implement continuous performance management practices that employees value and that deliver measurable business results.

What You Will Learn:

Module 1: Foundations of Modern Performance Management

• The Shift in Paradigm:

  • From judge and evaluator to coach and facilitator

  • Moving from annual appraisal to continuous conversations

  • Focusing on future growth vs. past mistakes

  • Building a system based on trust and psychological safety

• Strategic Alignment:

  • Cascading organizational goals to individual objectives

  • Setting clear, agile, and meaningful goals (OKRs, SMART goals)

  • Linking individual contributions to company purpose and strategy

Module 2: The Core Cycle of Continuous Performance Management

• Goal Setting & Check-Ins:

  • Facilitating collaborative goal-setting sessions

  • Structuring effective weekly or bi-weekly check-ins

  • Using one-on-ones for coaching, not just status updates

  • Keeping goals agile and adaptable to change

• Real-Time Feedback & Coaching:

  • The art of giving constructive, actionable feedback

  • Models for effective feedback (SBI, Situation-Behavior-Impact)

  • How to receive feedback with grace and openness

  • Developing a coaching mindset as a manager

Module 3: Development & Growth Planning

• Identifying Potential & Skill Gaps:

  • Using performance data to identify development needs

  • Recognizing and nurturing high potential employees

  • Creating personalized development plans

  • Leveraging strengths-based development approaches

• Career Pathing & Conversations:

  • Facilitating meaningful career development discussions

  • Building internal mobility and growth pathways

  • Linking performance to growth opportunities

Module 4: Fairness, Bias, and Legal Compliance

• Ensuring Equity and Objectivity:

  • Identifying and mitigating unconscious bias in evaluations

  • Calibration processes to ensure consistency

  • Using data and evidence to support performance discussions

• Managing Difficult Situations:

  • Addressing chronic underperformance with empathy and firmness

  • Documenting performance issues fairly and legally

  • Navigating Performance Improvement Plans (PIPs)

Module 5: Technology & Tools

• Leveraging Performance Management Software:

  • Selecting the right platform for your organization

  • Using technology to enable, not replace, conversations

  • Key features to look for (goal tracking, feedback tools, analytics)

Who Should Attend:

• Managers & Team Leaders at all levels

• HR Professionals & Business Partners

• Startup Founders & Leaders building their people processes

• Anyone responsible for developing talent and driving performance

Key Outcomes & Benefits:

For Managers:

• Increase team engagement and productivity.

• Reduce the stress and administrative burden of performance reviews.

• Build stronger, more trusting relationships with team members.

• Develop coaching skills that retain top talent.

For the Organization:

• Create a culture of continuous feedback and high performance.

• Improve employee retention and reduce unwanted turnover.

• Align everyone’s efforts with strategic priorities.

• Make better, data-informed decisions about talent and promotions.

Invest in a Culture of High Performance.